Planner-gated intake
Requests are reviewed before work is released, keeping priority, scope, craft, and ownership explicit.
Service requests become planner-controlled work orders with craft separation, assignments, time, materials, holds, completion evidence, SLA, and customer acceptance.
Built from the approved module specification as a representative system view. Final production screens may differ.
Requests are reviewed before work is released, keeping priority, scope, craft, and ownership explicit.
Assignments, labour time, warehouse reservations, issues, holds, and completion evidence remain part of the work order history.
Controlled hold time and lifecycle timestamps protect the service clock from guesswork and feed contract reporting.
Capture the request against the correct place or asset.
Review priority, craft, scope, and resources.
Assign, record time, consume materials, and preserve evidence.
Complete, verify, close, and measure the service result.